Cooling-off period / Shipment / Return
It may happen that you want to return an order. Perhaps because the product does not like it or maybe there is another reason why you would not want the order.
Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation you have another 14 days to return your product.
You will then be credited with the order amount. Only the costs for
returning from your home to the webshop are for your own account. These
costs are approximately 6.95 per package, for the exact rates consult
the website of your carrier. If you use your right of withdrawal, the
product will be returned to the entrepreneur with all accessories and in
the original condition and packaging. To exercise this right you must
first contact us via email@example.com. We will then refund the order
amount due within 14 days after registration of your return, provided
the product has already been returned in good order.
Returns that have not been reported to us in advance will not be processed!
If the product is damaged or the packaging is damaged more than necessary to try the product, we can pass on this depreciation of the product to you.
So treat the product with care and ensure that it is well packaged in a return.
Do you want to exchange your product? That is not a problem at all. You can contact firstname.lastname@example.org for this. You do, however, bear the costs for returning the product yourself. "
I have given a wrong delivery address!
Accidentally passed a wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.
"Products that you purchase via this online store according to your specified or specified specifications such as pool covers.
All articles in which the description states that it is '' Maatwerk ''.
The right of withdrawal is therefore not applicable. The sale is thus definitive after successful payment. "